OrtliebUSA

Support

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How to Buy

Our products are sold primarily through our dealer partners.  However, we offer some products for sale online direct to the general public. Please note that many items are available on a special order basis only and usually ship in approx. 14 days from the date of your order.  Expedited shipping days should be calculated from the date of shipment, not the date of the original order. Products that include the shopping cart symbol are available for online purchase, all other products can be purchased through our dealer partners.
Find a dealer »

 

Shopping online at our site is safe and convenient and we use SSL technology to protect your credit card and other personal information. Please see our security policy for more information.

  1. Navigate our store by selecting one of the categories under the Browse section in the left navigation bar.
  2. Find the item you wish to buy.
  3. Select the appropriate color and size from the Place Your Order box.
  4. Click the Add to Cart button.
  5. Create your New Account or Login if you are a returning customer.
  6. Confirm that your Shopping Cart is correct and click Check Out.
  7. A Secure Checkout window will open. Enter your billing, shipping, and payment information (Note: Your credit card information is encrypted for your security.).
  8. Click the Confirm Order button.
  9. Validate that all order information is correct and click the Checkout button to receive your Receipt.

   How to Pay

We currently accept the following payment options:

visaVisa, master_cardMasterCard, amexAMEX,discover Discover, PayPalPaypal or business account for authorized retailers.

Customer Service

We welcome your feedback and look forward to answering your questions. Please contact us through one of the following options.

  • Phone: (800) 649-1763 or (253) 833-3939
  • Email: info@ortliebusa.com
  • Mail: Ortlieb USA, LLC. 1521 15th ST NW Suite 2 Auburn, WA 98001